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How to contact Zapier support when you need help

How to contact Zapier support when you need help
March 14, 2022

One of Zapier's strongest feature is their 24/7 support team. This is how to contact them.

How to open a support ticket with Zapier

Zapier does have an email address you can use to open a ticket - it's contact@zapier.com.

However, they recommend you contact them from an internal webform while logged into your account, as this gives them more access to information about your account. !tiYou can open a ticket here.

Does Zapier offer phone support?

No they don't. This is so they can help more people simultaneously, an because it's easier to convey information and help by email.

Does Zapier offer live chat support?

No they don't. Email is their primary channel for support.

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Does Zapier have a support community?

Yes they do. You can access it at community.zapier.com.

The community is actively managed by both Zapier staff and a small crew of Zapier users acting as moderators.

You can ask questions about Zapier, receive support on issues and read articles and advice posts.

Does Zapier have a recommended expert program?

Yes they do. You can find a directory of certified Zapier experts at zapier.com/experts.

The directory includes a mix of agencies and freelance Zapier consultants, all who've been vetted by Zapier for their expertise.

Luhhu is one of them.

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