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What is Zapier flood protection?

What is Zapier flood protection?
January 21, 2020

Understanding how Zapier applies limits to the number of times a zap can trigger at once.

Zapier's polling triggers work by connecting to whatever app you want your zap to trigger on - say Pipedrive - and looking for new instances of items - say a new Pipedrive deal. If five new deals are found for example, then the zap will run five times.

This works well, but say you were importing deals from another Pipedrive account and added 200 new deals at once. Perhaps you don't want the zap to run on those deals, but you forgot to switch the zap off. What's going to happen in this case? Luckily nothing. Let us explain.

If a zap encounters more than 100 new items to trigger on, Zapier flood protection kicks in and those tasks are are held until you manually confirm you want them to run. You'll know this has happened because you'll receive an email from Zapier and your History tab will show these talks as "Held - Throttled".

You'll then have the choice to either run these tasks - in which case they will play one per second - or delete them if they were indeed triggered by mistake. Tasks still held after 30 days are deleted.

Now, if you're in a situation where 100 new items every time your zap runs is not unusual, it is possible to increase the rate limiting threshold. To do that you'll need to contact Zapier support. While these doesn't seem to be any established upper limit, from our experience, limits above 2,000 will raise eyebrows.

Want to read more about rate limits and throttling? You can do so here.

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