Getting order information where it needs to be
From CRMs, to logistics apps and bookkeeping platforms, automation can keep customer & order records in sync.
Keeping customers in the loop
Make sure customers know what's up with automated emails, SMSs, faxes or even good old fashioned mail. It's all possible with automation.
Managing customer problems and feedback
Automate responses to simple queries and route the rest to the right people. You can even automate feedback collection.