How long will this take?
That's quite difficult to answer - every project is different. We like to move fast though - ideally, we'll start work within 24 hours of hearing from you on a weekday. When we do start we'll be sure to give you an estimate on how long the work will take along with any input we'll need from you. And, we'll keep you updated as you go.
How much will this cost?
Another open-ended question. We bill by the hour, rather than by the project/deliverable. When we start we'll do our best to give you an accurate estimate of how long our work will take and we'll be proactive at working with you when there are unexpected twists and turns in the project. As a rule of thumb, with just a few hours of work, we affect some serious time savings in most businesses.
Do I need technical skills?
Not at all. Zapier is built to be a platform that can be used by people with any level of technical know-how. That said, we know there's a learning curve - that's why you've hired us after all. Our experts all speak plain English and will meet you on your level when it comes to explaining how the zaps we build work. We can also arrange video/screenshare training sessions where needed.
Who will I be working with?
We don't do project managers or account admins - it's too much hassle. Instead, you'll be talking and working directly with one of our experts for the duration of the project. While they might pull in other experts to get stuff done, that will happen behind the scenes.